Privacy Policy
Last updated: 15 June 2026
Select Management Limited ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, store and share information about you, in accordance with the New Zealand Privacy Act 2020 and its 13 Information Privacy Principles (including IPP 3A, which came into effect in May 2026).
If you have any questions about this policy or how we handle your information, please contact us at admin@selectmanagement.co.nz
1. Who this policy applies to
This policy applies to:
Visitors to our website at selectmanagement.co.nz
Clients and prospective clients who enquire about our services
Applicants and ambassadors on our roster
Anyone who subscribes to our communication
By using our website or sharing information with us, you confirm you've read and understood how we handle your information as set out below.
2. What we collect
We only collect personal information we genuinely need to do our job. What we collect depends on how you interact with us.
When you enquire about our services Your name, business name, role, email address, phone number, and any details you choose to share about your project.
When you apply to become an ambassador Your name, contact details, date of birth, location, the right-to-work information we need to engage you legally, employment history, photographs, sizing details for uniforms and wardrobe, references, and any other information you provide through our application process.
When you subscribe to our newsletter Your email address and, optionally, your name.
When you visit our website Standard technical information including your IP address, browser type, device type, pages visited, time on site and referring URL. This is collected through cookies and analytics tools (see Section 8).
When you work with us as an ambassador In addition to the above, we collect bank account details for payment, tax information, and feedback or notes relating to your work on specific jobs.
We don't collect more personal information than we need, and we never collect sensitive information (such as health or financial details beyond what's required) unless it's directly relevant to a role.
3. Where we collect it from
We collect personal information directly from you in most cases. Where we collect information from a third party (for example, a reference you've nominated, or a publicly available source such as LinkedIn during shortlisting), we'll let you know in line with IPP 3A.
4. Why we collect it
We collect personal information to:
Respond to your enquiry and provide the services you've asked about
Process your ambassador application and, if successful, manage your work with us
Match ambassadors to suitable client roles
Pay ambassadors and meet our tax and employment obligations
Send you communications you've signed up for
Improve our website and services
Meet our legal obligations under New Zealand law
We won't use your information for any other purpose without your consent, unless we're permitted or required to by law.
5. Who we share it with
We treat your information as confidential and only share it where necessary.
With clients (for ambassadors only) When you're proposed for or booked on a client role, we share the relevant information they need to make a casting decision and run the event safely. This typically includes your name, photograph, a short bio, your relevant experience, and the contact details needed for the job.
With service providers We use trusted third-party platforms to run our business, including [Squarespace for our website], [website analytics, e.g. Google Analytics], [email marketing platform, e.g. Mailchimp or Flodesk], [payment / payroll provider], and [cloud storage, e.g. Google Workspace]. These providers process information on our behalf under their own privacy and security obligations.
With professional advisors and regulators We may share information with our lawyers, accountants, or government agencies (such as Inland Revenue) where legally required.
We do not sell your personal information, ever.
6. Storing your information overseas
Some of the service providers we use store information on servers located outside New Zealand (for example, in Australia, the United States or the European Union). Where this happens, we take reasonable steps to ensure your information is protected by comparable privacy safeguards, as required by IPP 12 of the Privacy Act 2020.
7. How long we keep it
We only keep your personal information for as long as we need it for the purpose it was collected, or for as long as the law requires.
Enquiries that don't proceed: typically kept for [12 months] then deleted.
Active client and ambassador records: kept for the duration of our working relationship and for [7 years] after, in line with NZ tax and employment record-keeping requirements.
Newsletter subscribers: kept until you unsubscribe.
Website analytics: retained for the period set by our analytics provider.’’
8. Cookies and website analytics
Our website uses cookies and similar technologies to help it work properly, remember your preferences, and understand how visitors use the site. We use:
Essential cookies that are required for the site to function.
Analytics cookies (such as Google Analytics) that help us understand which pages are useful and where we can improve.
Marketing cookies [if applicable, e.g. Meta Pixel] that help us measure the effectiveness of any advertising.
You can control cookies through your browser settings. Disabling some cookies may affect how the site works for you.
9. How we keep it safe
We take the security of your personal information seriously. We use secure platforms, restrict access to information on a need-to-know basis within our team, and review our practices regularly. No system is ever completely secure, but we take reasonable steps to protect your information from unauthorised access, loss, misuse, alteration or disclosure.
If we ever experience a privacy breach that we believe could cause you serious harm, we'll notify you and the Office of the Privacy Commissioner, as required under the Privacy Act 2020.
10. Your rights
Under the Privacy Act 2020, you have the right to:
Access the personal information we hold about you
Correct any information that is inaccurate, incomplete or out of date
Withdraw consent for marketing communications at any time by clicking unsubscribe in any email
Make a complaint if you believe we've handled your information incorrectly
To make a request, email us at admin@selectmanagement.co.nz. We'll respond within 20 working days, as required by the Act.
If you're not satisfied with our response, you can contact the Office of the Privacy Commissioner:
Website: privacy.org.nz
Phone: 0800 803 909
Email: enquiries@privacy.org.nz
11. Changes to this policy
We may update this policy from time to time to reflect changes in our practices, our services or the law. The latest version will always be on this page, with the "last updated" date at the top. Where changes are significant, we'll let you know directly.
12. Contact
Select Management Limited - admin@selectmanagement.co.nz | 0210338103